Ramsay Health Care : Payment Information
It is very important that you approach your admission to hospital well informed of the financial consequences. Please read the following information and contact your hospital if you have any concerns or queries.
Click here for information about your private health insurance
- Does my policy cover me for this procedure? (See brochure here)
- Do I have an “excess” payment on my insurance policy?
- Are there any co-payments required for each night I will be in hospital?
- Does my policy exclude some treatments, for example cardiac, orthopaedic or rehabilitation?
- Are any prosthetic or disposable items used in the surgery not covered by my insurance?
Please note that if you have been a member of your health fund for less than 12 months your fund may not accept liability for the costs of this admission, eg if your condition or any symptoms of your condition existed prior to you joining your health fund. Any excess will be required to be paid on admission.
Repatriation (DVA) Patients – Gold card holders are covered for all care. White card holders are covered subject to approval by DVA.
WorkCover Patients – total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed by your insurance company.
Third Party Patients – total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed by your insurance company.
Uninsured Patients – total payment (aside from any ancillary charges) must be made on admission. Please contact the hospital prior to admission for an estimate of fees and charges. As it is an estimate only, in the event of unforeseen complications or variations from the proposed treatment the cost may vary.
Overseas Patients – If you are insured with an overseas company, you will be asked to pay the estimated cost on admission. Please contact the hospital prior to admission for an estimate of fees and charges. As it is an estimate only, in the event of unforeseen complications or variations from the proposed treatment the cost may vary.
What costs could I incur that will not be covered by my health fund?
- Pharmacy (medicines required during your admission and discharge medications)
- Pathology (eg blood tests)
- Imaging or x-ray
- Medical and allied health practitioner’s fees may be billed separately by the practitioner. Please discuss these with your doctor before your admission. You may receive separate accounts for:
- Assisting Surgeon
- Other consultants
- Emergency Centre attendance (if the hospital has an emergency centre and you received treatment in the centre prior to your admission a separate account will be rendered for these services)
- The following incidental items may not covered by your health fund and will be payable on admission or discharge from the hospital*:
- STD telephone calls;
- Standard Fee for Incidentals during your admission
* Not all hospitals offer these services. Please check at time of admission.
How do I pay?
For your convenience, payment may be made by cash, EFTPOS, Bank cheques, MasterCard or Visa. If you are wanting to pay by Amex or Diners, please check with your hospital if these cards are accepted.
If you have any further questions, please call the hospital’s patient accounts department.