Fee for Incidentals

Your clinical care is our top priority while you are in our hospital however the quality of your stay is also important to us and an integral part of our commitment to you as our patient. The following fees apply in some of our hospitals.

Overnight Patients:

As a part of your overnight admission to our hospital, you may be charged a 'Fee for Incidentals' of $25.

This is a standard fee and relates to the cost of providing you and your visitors with access to Foxtel/Austar, high speed wireless internet at the hospital and an internet business centre (*) for the entire length of your stay.

Your health fund (**) may cover a component of these value-added services and in these circumstances the fee for incidentals will not be added to your hospital invoice.

(*) Not provided in all hospitals

(**) BUPA, Medibank Private, AHM and HCF cover the provision of Foxtel/Austar to their members. Wifi access cards (see below) and business centre access tokens can be purchased separately at the hospital by these members.

NB This fee is not applicable to DVA or workers compensation patients.

Wifi

Ramsay Health Care hospitals are pleased to offer patients and their visitors access to wifi whilst in our hospital. 

Overnight patients who pay the fee for incidentals (see above) will receive access to wifi during their hospital admission (download limit of 200mb per 24 hours measured from the commencement of access) as part of the fee. 

For all other patients and visitors access to wifi is available on payment of a charge of $15 per 72 hours (download limit of 200mb per 24 hours measured from the commencement of access). Please ask staff at reception if you would like access to wifi whilst you are in hospital.