Janze Poobalagan, Malaysia


Jan 30, 2020


What is your job title?

Oncology and Haematology Daycare Sister

At which Ramsay site do you work?

Subang Jaya Medical Centre, Malaysia.

For how long have you worked at Ramsay?

I joined SJMC in September 2010 as a Staff Nurse. Following that I was promoted as an Oncology Educator in the year 2014. Just two years back I was again promoted to the position of Oncology and Haematology Daycare Sister.

What is your favourite thing about being a nurse?

Dealing with patients and their families and helping them through what is often a difficult time for them is extremely satisfying for me. As an oncology nurse, I am always challenging myself to keep current on medical trends and training so that I can provide the best care to my patients. I learn something new every day from my colleagues and patients, which inspires me to do better for myself and for everyone around me. Nursing is a profession that never stops giving and the opportunity for growth is almost unlimited. I feel so good when I see improvement in my patients and when giving emotional support to family members whose loved ones are diagnosed with cancer. It gives me inner peace that I was able to help somebody. We become an important part of our patient’s journey to overcome their denial, acceptance and management of chemotherapy and radiotherapy side effects. We do give importance to the caretaker to overcome their stress and management of patients at home. I see my patients as members of my family. This creates a good relationship and help build a comfort zone. We celebrate patients’ birthdays and other special occasions. This demonstrates our genuine care and gives our patients a sense of reassurance and belonging. 

My mom said this to me some time ago. Every time I make a patient feel better or happy, I should count that as a blessing. I thank God every day for the opportunity I have been given to touch lives and be a part of my patient’s journey. In my Oncology and Hematology daycare, we work as a team and help each other like a family unit. I have learned to love teaching my colleagues and in return this has made me a much better person. I’m proud of my team and what we have accomplished together.

What are you passionate about?

I turned my profession into a passion. I found myself in Nursing.

I felt a sense of direction and purpose that I’d never experienced before. There was finally a vision of who I would become. Dealing with life and death every day made me realize my own values, beliefs and moral compass. Every day it made me appreciate the small things: a cup of coffee, a breath of fresh air, a warm embrace. Becoming a nurse was like finally opening my eyes to my own identity. Becoming a nurse made me feel human. Choosing nursing as a career meant making a commitment to staying true to myself. I have been donating money to charity for a very long time. I would give small amounts monthly to SUKA Society of Malaysia, an NGO set up to protect and to preserve the best interests of children in the rural areas of the country. I have donated most of my six-year-old son’s toys to several children’s home. I often offer food to orphanages and old folks’ home. No one has ever become poor by giving! I believe Charity should be from the heart. Helping children and the needy gives me a sense of profound happiness. As a practicing Hindu, I am taught to show empathy, share humanity and offer charity.

What are your aspirations for the future?

Personally, I am happy to have a job that I’m passionate about. I know for the fact that being a nurse is not an easy job. Many people have told me ‘Never Stop Learning’. I didn’t take that advice seriously at that time. But now I realise the importance of continuous learning and the need to keep an open mind. I want to be a role model for my junior nurses and inculcate the importance of learning. Gaining knowledge and new skills will help our patients as well as ourselves. I aspire to dig deeper and be a better person so that everyone around me will benefit from my knowledge, making me a better leader.