Ramsay staff win
to expand their
Fifteen people have received scholarships
through the first round of the 2020 Ramsay
Health Care National Scholarship Program.
The successful Ramsay staff members work in
hospitals, pharmacies, clinics, or corporate teams
Learning and Workforce Programs Manager, Karina
Kiely, said: “At Ramsay, we strive to ensure our internal
policies and processes provide employees at all levels
with opportunities for career expansion, training
“The National Scholarship Program is just one of
the important ways we provide financial assistance
to employees who wish to expand their knowledge
and skills by engaging in professional development
opportunities,” she said.
All applications were worthy of recognition and
Ramsay is both thankful and proud of the commitment
and eagerness displayed by applicants to ultimately
benefit our patients and the departments they work in.
“Congratulations to those who were successful in
gaining a scholarship, we wish you the very best in
your development studies and look forward to hearing
how you progress,” Ms Kiely said.
Applications will open once again in April 2020 for the
second round of Ramsay’s 2020 scholarships.
Staff can find out more information through the intranet.
Australian-first program boosts
safety for private hospital patients
Ramsay Health Care is Australia’s first private hospital group to fully implement
a nation-wide program designed to deliver safer care for patients.
The Ramsay Way 2020 | 01 5
Green light for new emergency department
at Hollywood Private Hospital
Final approval has been granted for Hollywood Private Hospital to build a new 14-bay emergency department.
An artist’s impression of the new Hollywood Emergency Department
Hollywood’s Chief Executive Officer, Peter Mott, said the
new $67.1 million emergency department would feature a
resuscitation room, plaster/treatment room, consultation
rooms and three 30-bed wards to accommodate emergency
It will be the second private emergency department for
Perth, and the first north of the Swan River.
“This is a unique facility for people who live north of the
river as it provides them with the option of immediate
access to private emergency care,” Mr Mott said.
“This will be Ramsay Health Care’s eleventh E.D. nationally,
so we are an experienced operator in this area. As a private
E.D., we anticipate patients experiencing cardiac symptoms,
who have sustained a sports or surgical injury, and the
elderly with medical conditions will account for the majority
of E.D. presentations.”
Construction is expected to be completed late 2021.
The emergency department is the final stage in a $200
million five-year investment by Ramsay Health Care to
Hollywood Private Hospital Chief Executive Officer, Peter Mott,
and Hollywood Director of Medical Services, Dr Daniel Heredia
with the ED plans
The new emergency department is expected to create
over 100 new jobs including nursing, allied health staff
“We are looking forward to working with the General
Practitioner community in our area to provide them with
information and support in relation to the new E.D.”
Speak Up For Patient Safety is a professional accountability
program aimed at building a culture of safety, by empowering staff
to raise concerns if they notice potentially risky behaviour.
Approximately 40,000 Ramsay staff have been trained in how
to speak up ‘in the moment’ at more than 70 facilities including
hospitals, day surgeries and clinics across Australia.
Ramsay Australia’s Chief Risk Officer, Chanelle McEnallay, said
Speak Up For Patient Safety is helping Ramsay to achieve the
highest levels of patient safety and reliability.
“We have been working really hard over the past four
years to lead the way on this important patient safety
initiative,” Ms McEnallay said.
“When a patient comes to one of our facilities for
health care treatment, we want to ensure they
have the best possible outcome – and their safety
is the most important aspect of that.”
Speak Up For Patient Safety’s sustainable
framework is proven to address unprofessional
behaviour and is based on the work of Vanderbilt University
Medical Centre in the USA.
“Patient-facing staff have been trained on how to speak up when
they want to call out potentially risky behaviour, which increases
the chance that small mistakes are picked up and discussed in
There is also a peer-to-peer support model which delivers feedback
and provides the opportunity for professionals to self-regulate.
“Through this roll-out, we discovered staff did not always realise
the impact certain behaviours can have on safety – for example,
being late to the operating theatre or not being available for clinical
handovers or after-hours calls,” Ms McEnallay said.
“The feedback from doctors and clinicians has also been extremely
positive. They are encouraged by the program and feel supported
to speak up. There’s a real groundswell of enthusiasm around
speaking up and getting the message going.”
Following the successful implementation of Speak Up For Patient
Safety in Australia, Ramsay Health Care is now rolling out the