Westmead staff cook with care
at Ronald McDonald House Early arrival for
The Ramsay Way 2018 | 03 15
RAMSAY INNOVATION HUB
Ramsay’s newly-formed Innovation Hub has fielded and reviewed almost 100
ideas in just eight months.
The concepts have been generated by staff in
Australia, overseas hospitals, vendors, partners, and
the start-up ecosystem.
The task of the Innovation Hub team, based in Sydney,
is to run an evidence-based innovation pipeline that
operates with speed and urgency to help innovators
in Ramsay curate and prioritise problems, ideas, and
Examples of current projects include delivering rehab and
cancer services in the community and improving patient
experience in Ramsay’s day surgery and cancer facilities.
Every level of the organisation can be involved – from
executives through to frontline staff.
Ramsay employees can access a new portal called
“Ramsaypedia” to research what ideas have been tried
before (including which ones did and did not work),
and which ideas are being worked on currently. The
portal also includes case studies of innovations from
our hospital overseas, leading healthcare organisations
around the world, as well as the start-up ecosystems.
Head of Innovation, Dimitry Tran, said each new
major business initiative will be developed in
close collaboration with a Project Champion –
an experienced Ramsay executive who will be
responsible for channelling the idea through the
“We are committed to backing big ideas and combining
the best evidence and experience, to create a
brighter and more dynamic future. We look forward to
supporting Ramsay employees on this very exciting
journey,” Mr Tran said.
Representatives from Westmead Private
Hospital visited Ronald McDonald House
Westmead to help prepare a feast for its
The team volunteered their time on the evening of
Wednesday 4 July, as part of its ‘Meals from the Heart’
program. The house provides accommodation for families
with children undergoing extended treatment at The
Children's Hospital at Westmead.
The ‘Meals from the Heart’ program was a great
opportunity for the team to get involved and help make a
difference for families staying at the house and to further
engage with our Westmead Precinct partners.
"Most of the time preparing a meal is often the last thing
on people's minds when coming home from the stresses
of day-to-day life, so it was fantastic to be able to help
prepare a meal for the families at the house to enjoy,"
said Mike Flatley, CEO at Westmead Private Hospital.
a strategic priority
Melbourne-based couple, Amy Mitchell
and Brett Andrew, recently left John Flynn
Private Hospital with their new baby boy.
But this was not always guaranteed to be
Ten weeks earlier, Amy, at 27 weeks pregnant,
and her partner Brett Andrew were set to enjoy a
relaxing holiday on the Gold and Sunshine Coasts.
However, shortly after arriving, Amy was taken to
John Flynn Hospital where she was diagnosed with
Deep Vein Thrombosis – a life threatening condition
for both her and her unborn child.
“It was weird, I didn’t feel sick, I just felt tight. But I
couldn’t walk by the time I got in here (the hospital).
My leg was blue and swollen,” Ms Mitchell told the
Gold Coast Bulletin.
The 30cm blood clot in Amy’s thigh meant she
had to stay in hospital under the care of a team of
specialists until her child was born.
“I had lots of specialty doctors, obstetrics and
haematology, balancing out our two lives and
keeping us alive,” she said.
On 8 August, their son, Edwin James (Teddy) was
born via caesarean section to the delight of both
parents and the John Flynn Private Hospital staff
who had become like “family.”