Masada Private hosts Japanese midwives delegation for clinical placement. MASADA’S MOTHER BABY UNIT (MBU) IS ATTRACTING INTERNATIONAL INTEREST WITH A RECENT VISIT OF MIDWIVES FROM THE NURSING & MIDWIFERY SCHOOL AT KITOSATO UNIVERSITY IN TOKYO. THE MIDWIVES SPENT A WEEK OBSERVING & LEARNING IN THE MBU ON A CLINICAL PLACEMENT. Masada CEO Lisa Carter said the Professor of Nursing and Midwifery Mari Takahashi was highly respected in her field and it was a great coup for the hospital to host and coordinate the clinical placements for this group. One of Masada’s own staff RN Kaori Yamoshito was able to take on the role of interpreter. “The experience was beneficial for all involved and provided an opportunity for Ramsay Health to extend their reach through making a link with an influential clinical leader in Japan,” said Lisa. 8 The Ramsay Way - 2013 | 04 Hospital CEO Jude Emmer said one in six Australians suffer stroke and it was important for patients and carers to share their experiences from describing the onset of stroke symptoms, hospitalisation and rehabilitation and their future goals. Trevor Ansell from Narrabeen told the 70 strong group gathered at Mt Wilga: “Miracles happen here every day”. He detailed his path to recovery with the assistance of the Mt Wilga rehabilitation team. He and fellow speakers including Heather and Ray Causley, reinforced the message of not giving up and the importance of a positive attitude. Linacre turns 40 Ramsay Managing Director Chris Rex with Linacre doctors Peter Hannon (Chairman of MAC) & Dr Howard Farrow. Ray inspired the audience as he spoke with the aide of his ipad, demonstrating his continued persistence to communicate despite the difficulties he now faces because of his stroke. Mr Ludkin a current patient, celebrated the news of regaining his driver’s license while undergoing rehabilitation at Mt Wilga following his stroke. Jude said examples shared by these patients could give current patients and families much needed encouragement and hope for the future and were an inspiration to all. HOSPITALNEWS Masada Mother Baby Unit attracts international interest 100 heart surgeries in first year Hollywood catering staff plate up a winner Clinique de la Muette baby bathing video a YouTube sensation AN IMPORTANT HEALTHCARE MILESTONE WAS REACHED ON THE MORNINGTON PENINSULA RECENTLY, WITH THE 100TH OPEN HEART SURGERY SUCCESSFULLY PERFORMED IN OCTOBER 2013 AT PENINSULA PRIVATE HOSPITAL, COINCIDING WITH THE ONE YEAR ANNIVERSARY OF THE INTRODUCTION OF OPEN HEART SURGERY AT THE HOSPITAL. The first open heart procedure was performed almost a year ago to the day by cardiothoracic surgeon Mr Adrian Pick, referred by cardiologist Mr Greg Szto, on Hastings resident and former Mayor of Mornington Shire, Brian Stahl who received a new heart valve and a coronary artery bypass. “The introduction of cardiac surgery at Peninsula Private means that patients can now receive this critical surgery closer to home and their family, rather than having to travel into the city,” said hospital CEO Greg Hall. “We are the only private hospital in the region offering open heart surgery and an intensive care service, improving access for patients living on Mornington Peninsula and surrounds. This milestone gives us an opportunity to reflect on how much work has gone into developing the open heart surgery service, the commitment of our healthcare team and the improvements in care it has brought to people living in the area.” The cardiothoracic (open heart) surgery service at Peninsula Private Hospital is supported by a dedicated state of the art operating theatre, new intensive care unit and a specially trained medical team. HOLLYWOOD PRIVATE HOSPITAL HAS WON THE 2013 PRESS GANEY SUCCESS STORY AWARD FOR REINVENTING THE MEAL – THE HOSPITAL’S UNIQUE INITIATIVE THAT HAS DRAMATICALLY IMPROVED CATERING PROCESSES & PATIENT MEALS. Reinventing the Meal – as the initiative is known – has been an exceptional story of change and success, made possible through more effective kitchen and meal delivery processes; targeted professional development and training of staff; commitment to purchasing only fresh and high-quality produce, meat and breads; creation of an entirely new menu, along with detailed dietetic review; and integration of the new electronic meal ordering system Chefmax. “We put in place the vision for a more contemporary dining experience at Hollywood, that also brings patients the health benefits they need during recovery,” said Chris Jowett, Catering Manager at Hollywood. “We focused on the idea that hospital food can be something that is both healthy and tasty – that can bring not only nutritional benefits to the healing process, but an increased level of dignity to people at a vulnerable time in their lives.” For head chef Javier Ferandez, that meant a switch to premium suppliers including Amelia Park for lamb, Linley Valley Pork for organic pork and Kailis for fresh fish, and sourcing local fresh produce. The hospital also brought in Margaret River-based celebrity cook Ian Parmenter, who worked with the catering team to help them achieve their vision. Press Ganey Managing Director, Terry Grundy, said that the standard of submissions for the 2013 competition was outstanding and the judging was a very difficult task. “It was fantastic to see such passion and enthusiasm across all submissions and that quality improvement is alive and well in Australian healthcare,” said Mr Grundy. “A key factor we look for is that outcomes from the project can be proven. This was clearly evident in the Hollywood submission. The ultimate judge of care and meals at a hospital is the patient. Hollywood scored higher ratings for patient perceptions of meals than any other hospital in Australia – and has been able to maintain this standard of excellence since the introduction of the new program.” Hollywood Chief Executive Peter Mott said the award was the result of the vision established by the Hollywood Executive several years ago, as well as a significant commitment on the part of the catering team. “The award recognises the outstanding effort by our catering and dietetics staff in turning around the quality of food in a relatively short space of time,” said Mr Mott. “Their achievements are all the more impressive because they implemented changes while working in the hospital’s original 1940s kitchen. “As part of a substantial building expansion project scheduled to begin in early 2014, a new purpose-built kitchen costing $3 million will assist in Hollywood retaining a leading position in food quality.” SONIA ROCHEL, THE RAMSAY SANTÉ NURSE WHO CREATED A YOUTUBE SENSATION WITH HER SPECIAL BABY BATHING VIDEO, HAS APPEARED ON FRENCH NATIONAL TELEVISION THIS MONTH, FOLLOWING THE CREATION OF ANOTHER VIDEO OF NEWBORN TWINS HUGGING EACH OTHER DURING A SPA TREATMENT. The day-old twin babies are an internet hit with the video being viewed on YouTube over 13 million times. The video shows a young pair of French twins (boy and girl) locked together in a hug as they are massaged by the French nurse in a baby spa. Madame Rochel is shown in the video massaging the babies in water to mimic life inside the womb – known as “Thalasso Bain Bébé Jumeaux” in French. Her earlier video bathing a new born has reached 8 million views on YouTube. Terry Grundy presenting members of Hollywood’s Reinventing the Meal team & HPH CEO Peter Mott (far right) with the award. Miracles happen here Stroke survivors & carers shared their stories of recovery at celebrations held at Mt Wilga Private Hospital during Stroke Week recently. Ramsay Managing Director Chris Rex joined doctors and staff for Linacre Private Hospital’s 40th birthday celebration. Guests included orthopaedic surgeon Max Wearne and general practitioner Dr Howard Farrow, two of the twenty original owners and members of the hospital’s medical community. Linda Allen, CEO said: “The celebration was an important occasion for the hospital giving us a chance to recognise the achievements of the past and to acknowledge the future with all the opportunities it will present. The hospital has become well regarded by the local Bayside community and now treats around 6500 patients per year and performs approximately 5500 operations. However it is the expertise and compassion shown by staff and doctors to their patients that is the reason for the hospitals success.
The Ramsay Way - Summer2013
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