Rachna is an experienced multi-industry ASX 30 and public sector executive. She has held roles across strategy, operations and digital, and has a track record in delivering transformations that achieve world class customer experience and growth in highly regulated and complex environments.
Rachna leads the Australian digital and IT teams, while also working with international Ramsay teams to develop and deliver the global digital strategy and data management framework.
Rachna has previously been responsible for the customer service and digital transformation at Westpac, Suncorp and Service NSW.
She holds a Bachelor of Business and Doctor of Philosophy, as well as qualifications in Leadership and Leading Strategic Transformations and Culture Renewal from Stanford University and Harvard University.